IJBMC Journals

Ahmad, T., Baig, M., & Hui, J. (2020). Coronavirus disease 2019 (COVID-19) pandemic and economic impact. Pakistan journal of medical sciences, 36(COVID19-S4), S73.

Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3), 785-804.

Bastiaansen, M., Straatman, S., Mitas, O., Stekelenburg, J., & Jansen, S. (2022). Emotion measurement in tourism destination marketing: A comparative electroencephalographic and behavioral study. Journal of Travel Research, 61(2), 252-264.

Bianchi, C., Pike, S., & Lings, I. (2014). Investigating attitudes towards three south American destinations in an emerging long haul market using a model of consumer-based brand equity (CBBE). Tourism Management, 42, 215–223.

B. Liu-Lastres, A. Schroeder, L. Pennington-Gray Cruise line customers’ responses to risk and crisis communication messages: An application of the risk perception attitude framework. Journal of Travel Research, 58 (5) (2018), pp. 849-865.

Çelik, S., & Dedeoğlu, B. B. (2019). Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia. Journal of Hospitality and Tourism Insights.

Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122.

Choi, S. H., & Cai, L. A. (2018). The role of relationship quality in integrated destination marketing. Journal of Travel & Tourism Marketing, 35(5), 541-552.

Chung, J. Y., Choi, Y. K., Yoo, B. K., & Kim, S. H. (2020). Bleisure tourism experience chain: implications for destination marketing. Asia Pacific Journal of Tourism Research, 25(3), 300-310.

Echtner, C. M., & Ritchie, J. B. (1993). The measurement of destination image: An empirical assessment. Journal of travel research, 31(4), 3-13.

Ekinci, Y., Dawes, P. L., & Massey, G. R. (2008). An extended model of the antecedents and consequences of consumer satisfaction for hospitality services. European Journal of Marketing.

Fakeye, P. C., & Crompton, J. L. (1991). Image differences between prospective, first-time, and repeat visitors to the Lower Rio Grande Valley. Journal of travel research, 30(2), 10-16.

Fu, H., Ye, B. H., & Xiang, J. (2016). Reality TV, audience travel intentions, and destination image. Tourism management, 55, 37-48.

Fyall, A., Garrod, B., & Wang, Y. (2012). Destination collaboration: A critical review of theoretical approaches to a multi-dimensional phenomenon. Journal of Destination Marketing & Management, 1(1-2), 10-26.

Gaffney, C., & Eeckels, B. (2020). COVID-19 and Tourism Risk in the Americas. Journal of Latin American Geography, 19(3), 308-313.

Gallarza, M. G., Saura, I. G., & Garcı́a, H. C. (2002). Destination image: Towards a conceptual framework. Annals of tourism research, 29(1), 56-78.

Gartner, W. B. (1993). Words lead to deeds: Towards an organizational emergence vocabulary. Journal of business venturing, 8(3), 231-239.

Grech, V., Grech, P., & Fabri, S. (2020). A risk balancing act–tourism competition using health leverage in the COVID-19 era. International Journal of Risk & Safety in Medicine, 31(3), 121-130.

Hall, C. M., & Prayag, G. (2021). Tourism and earthquakes. Channelview.

Hudson, S., So, K. K. F., Li, J., Meng, F., & Cárdenas, D. (2019). Persuading tourists to stay–Forever! A destination marketing perspective. Journal of Destination Marketing & Management, 12, 105-113.

Jia, N., Li, L., Ling, S., Ma, S., & Yao, W. (2018). Influence of attitudinal and low-carbon factors on behavioral intention of commuting mode choice–A cross-city study in China. Transportation research part A: policy and practice, 111, 108-118.

Johnson, A. G., & Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology.

Jovicic, D. Z. (2019). From the traditional understanding of tourism destination to the smart tourism destination. Current Issues in Tourism, 22(3), 276-282.

Kang, H. S., Park, J. M., & Lee, S. M. (2017). The Influence of Event Quality on Brand Value, Satisfaction and Recommend Intention as perceived by Local Food Event Participants: Case of Miderdok Festival in Changwon Province. Culinary science and hospitality research, 23(6), 135-142.

Kitamura, Y., Karkour, S., Ichisugi, Y., & Itsubo, N. (2020). Evaluation of the economic, environmental, and social impacts of the COVID-19 pandemic on the japanese tourism industry. Sustainability, 12(24), 10302.

Ketter, E., & Avraham, E. (2021). # StayHome today so we can# TravelTomorrow: tourism destinations’ digital marketing strategies during the Covid-19 pandemic. Journal of Travel & Tourism Marketing, 38(8), 819-832.

Loi, L. T. I., So, A. S. I., Lo, I. S., & Fong, L. H. N. (2017). Does the quality of tourist shuttles influence revisit intention through destination image and satisfaction? The case of Macao. Journal of Hospitality and Tourism Management, 32, 115-123.

Leiper, N. (1979). The framework of tourism: Towards a definition of tourism, tourist, and the tourist industry. Annals of tourism research, 6(4), 390-407.

Mehraliyev, F., Chan, I. C. C., Choi, Y., Koseoglu, M. A., & Law, R. (2020). A state-of-the-art review of smart tourism research. Journal of Travel & Tourism Marketing, 37(1), 78-91.

Morgan, N., Pritchard, A., and Pride, R. (Eds.) (2002), Destination Branding: Creating the unique destination proposition, Butterworth Heinemann, Oxford UK

Okumus, B., Xiang, Y., & Hutchinson, J. (2018). Local cuisines and destination marketing: cases of three cities in Shandong, China. Asia Pacific Journal of Tourism Research, 23(6), 584-599.

Panel, H. S. (2020). Recommendations from the Healthy Sail Panel.

Pike, S., & Page, S. (2014). Destination Marketing Organizations and destination marketing: A narrative analysis of the literature. Tourism Management. 41:1-26.

Prayag, G. (2017). Customer motivation, attitude and beliefs. In The Routledge Handbook of Hospitality Marketing (pp. 294-303). Routledge.

Prayag, G., Hosany, S., Muskat, B., & Del Chiappa, G. (2017). Understanding the relationships between tourists’ emotional experiences, perceived overall image, satisfaction, and intention to recommend. Journal of Travel Research, 56(1), 41–54.

Rasoolimanesh, S. M., Seyfi, S., Rastegar, R., & Hall, C. M. (2021). Destination image during the COVID-19 pandemic and future travel behavior: The moderating role of past experience. Journal of Destination Marketing & Management, 21, 100620.

Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287-300.

Sorokina, E., Wang, Y., Fyall, A., Lugosi, P., Torres, E., & Jung, T. (2022). Constructing a smart destination framework: A destination marketing organization perspective. Journal of Destination Marketing & Management, 23, 100688.

UNWTO. (2011). Policy and Practice for Global Tourism. Madrid: UNWTO

Wang, Y., & Pizam, A. (Eds.). (2011). Tourism Destination Marketing and Management: Collaborative Stratagies. Cabi.

Wassler, P., Wang, L., & Hung, K. (2018). Identity and destination branding among residents: How does brand self-congruity influence brand attitude and ambassadorial behavior? International Journal of Tourism Research., 21, 437–446.

Wei, Y., Park, K., Liu, H., & Zhao, Y. (2021). Influence of Parent-child Travel Push-pull Motivation, Experience on Behavioral Intention. The Journal of the Korea Contents Association, 21(2), 462-473.

Xie, C., Zhang, J., Morrison, A. M., & Coca-Stefaniak, J. A. (2021). The effects of risk message frames on post-pandemic travel intentions: The moderation of empathy and perceived waiting time. Current Issues in Tourism, 24(23), 3387-3406.

Yang, J., Luo, J. M., & Yao, R. (2022). How fear of COVID-19 affects the behavioral intention of festival participants—A case of the HANFU Festival. International Journal of Environmental Research and Public Health, 19(4), 2133.

Zhang, H., Song, H., Wen, L., & Liu, C. (2021). Forecasting tourism recovery amid COVID-19. Annals of Tourism Research, 87, 103149.

A. Journal Paper

Amir, L., Tanti, I., Maharani, D., Wimardhani, Y., Julia, V., Sulijaya, B., & Puspitawati, R. (2020). Student perspective of classroom and distance learning during COVID-19 pandemic in the undergraduate dental study program Universitas Indonesia. BMC Medical Education, 20(1). https://doi.org/10.1186/s12909-020-02312-0

Atenstaedt, R. (2017). Word cloud analysis of the BJGP: 5 years on. British Journal Of General Practice, 67(658), 231-232. https://doi.org/10.3399/bjgp17x690833

Bai, H. (2020). The Socio-Economic Implications of the Coronavirus Pandemic (COVID-19): A Review. Comfin Research, 8(4), 8-17. https://doi.org/10.34293/commerce.v8i4.3293

Bartik, A., Bertrand, M., Cullen, Z., Glaeser, E., Luca, M., & Stanton, C. (2020). The impact of COVID-19 on small business outcomes and expectations. Proceedings Of The National Academy Of Sciences, 117(30), 17656-17666. https://doi.org/10.1073/pnas.2006991117

Beesoon, P., Wong, H., & Alwie, S. (2019). An Explanatory Study on Job Motivation, Socioeconomic Status and Networking towards Women Career Advancement in Malaysia. International Journal Of Recent Technology And Engineering (IJRTE), 7(5S), 398-404. Retrieved 23 June 2021, from https://www.ijrte.org/wp-content/uploads/papers/v7i5s/ES2172017519.pdf.

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research In Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa

Dudovskiy, J., 2018. Data Collection Methods – Research-Methodology. [online] Research-Methodology. Available at: https://research-methodology.net/research-methods/data-collection/ [Accessed 21 June 2021].

Drucker, P. (1970). Entrepreneurship in Business Enterprise. Journal Of Business Policy, 1. Retrieved 26 June 2021.

Elengoe, A. (2020). COVID-19 Outbreak in Malaysia. Osong Public Health And Research Perspectives, 11(3), 93-100. https://doi.org/10.24171/j.phrp.2020.11.3.08

Guest, G., Bunce, A., & Johnson, L. (2006). How Many Interviews Are Enough?. Field Methods, 18(1), 59-82. https://doi.org/10.1177/1525822×05279903

Glaser, B. and Strauss, A., 1967. The Discovery of Grounded Theory; Strategies for Qualitative Research. Nursing Research, 17(4), p.364.

Huang, C., Wang, Y., Li, X., Ren, L., Zhao, J., & Hu, Y. et al. (2020). Clinical features of patients infected with 2019 novel coronavirus in Wuhan, China. The Lancet, 395(10223), 497-506. https://doi.org/10.1016/s0140-6736(20)30183-5

Karabag, S. (2020). An Unprecedented Global Crisis! The Global, Regional, National, Political, Economic and Commercial Impact of the Coronavirus Pandemic. Journal Of Applied Economics And Business Research, 10(1), 1-6. Retrieved 27 August 2021.

Karunathilake, K. (2020). Positive and negative impacts of COVID-19, an analysis with special reference to challenges on the supply chain in South Asian countries. Journal Of Social And Economic Development. https://doi.org/10.1007/s40847-020-00107-z

Kuckertz, A., Brändle, L., Gaudig, A., Hinderer, S., Morales Reyes, C., & Prochotta, A. et al. (2020). Startups in Times of Crisis – A Rapid Response to the COVID-19 Pandemic. SSRN Electronic Journal, 13(00169). https://doi.org/10.2139/ssrn.3580647

Lu, L., Peng, J., Wu, J., & Lu, Y. (2021). Perceived impact of the Covid-19 crisis on SMEs in different industry sectors: Evidence from Sichuan, China. International Journal Of Disaster Risk Reduction, 55, 102085. https://doi.org/10.1016/j.ijdrr.2021.102085

Lu, Y., Wu, J., Peng, J., & Lu, L. (2020). The perceived impact of the Covid-19 epidemic: evidence from a sample of 4807 SMEs in Sichuan Province, China. Environmental Hazards, 19(4), 323-340. https://doi.org/10.1080/17477891.2020.1763902

Mahat, N., Mahat, I., & Mustafa, M. (2021). Covid -19 Pandemic: Issues and Challenges Among Women Entrepreneurs in Malaysia. International Journal Of Academic Research In Business And Social Sciences, 11(6), 231-239. https://doi.org/10.6007/IJARBSS/v11-i6/10114

Telukdarie, A., Munsamy, M., & Mohlala, P. (2020). Analysis of the Impact of COVID-19 on the Food and Beverages Manufacturing Sector. Sustainability, 12(22), 9331. https://doi.org/10.3390/su12229331

Vaghefi, N., & Jo-yee, Y. (2021). Helping SMEs Rise to Challenges Posed by the Covid-19 Pandemic – Penang Institute. Penanginstitute.org. Retrieved 6 August 2021, from https://penanginstitute.org/publications/issues/helping-smes-rise-to-challenges-posed-by-the-covid-19-pandemic/.

B. Books and Monographs

Bolton, B., & Thompson, J. (2013). Entrepreneurs. Routledge.

Creswell, J. and Poth, C., 2016. Qualitative inquiry & research design. 4th ed. California, USA: SAGE Publications.

Flick, U., 2015. Introducing research methodology. 3rd ed. London: Sage.

Kabir, S., 2016. Basic Guidelines for Research: An Introductory Approach for All Disciplines. 1st ed. Chittagong-4203, Bangladesh: Book Zone Publication, pp.201-275.

May, T, 2011. Social Research. 4th ed. Maidenhead: McGraw-Hill Education.

Patton, M. (1999). Qualitative research & evaluation methods (2nd ed.). Sage Publications.

Saunders, M., Lewis, P. and Thornhill, A., 2007. Research methods for business students. 4th ed. Edinburgh Gate, Harlow: Financial Times Prentice Hall.

Saunders, M., Lewis, P. and Thornhill, A., 2019. Research methods for business students. 5th ed. Harlow: Pearson Education Limited.

Schumpeter, J. (1949). Economic theory and entrepreneurial history in Wohl, R.R. (ed.), Change and the entrepreneur: postulates and the patterns for entrepreneurial history (1st ed.). Harvard University Press.

C. Website / News

Additional RM10 billion economic package for SMEs – PM – Prime Minister’s Office of Malaysia. Prime Minister’s Office of Malaysia. (2020). Retrieved 24 August 2021, from https://www.pmo.gov.my/2020/04/additional-rm10-billion-economic-package-for-smes-pm/.

COVID-19: Implications for business. McKinsey & Company. (2021). Retrieved 7 July 2021, from https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business.

Ee-Lin, W. (2020). Economic Report: Malaysia’s economy to grow 6.5% to 7.5% in 2021 after contracting 4.5% in 2020. The Edge Markets. Retrieved 21 June 2021, from https://www.theedgemarkets.com/article/economic-report-malaysias-economy-grow-65-75-2021-after-contracting-45-2020.

Vision, Mission and Values. Air Asia. (2020). Retrieved 8 July 2021, from http://www.airasiax.com/mission.html.

Food Industry in Malaysia. Tradechakra.com. (2019). Retrieved 6 July 2021, from http://www.tradechakra.com/economy/malaysia/food-industry-in-malaysia-182.php.

Pathak, K. (2021). Over 82% of small businesses had a negative impact during covid-19: report. mint. Retrieved 7 July 2021, from https://www.livemint.com/companies/news/over-82-of-small-businesses-had-a-negative-impact-during-covid-19-report-11619101190140.html.

Statistics, S. (2021). SME Statistics. Smecorp.gov.my. Retrieved 28 June 2021, from https://www.smecorp.gov.my/index.php/en/policies/2020-02-11-08-01-24/sme-statistics.

WHO (2020). 2019 Novel Coronavirus (2019 nCoV): Strategic Preparedness And Response Plan. Retrieved 5 July 2021, from https://www.who.int/docs/default-source/coronaviruse/srp-04022020.pdf?sfvrsn.

Ahmar, G.O., Rofiq, A. and Hadiwodjojo, D. (2014). The Impact of Knowledge Management, Learning Organization, and Educations Organization on Organization Performance: A Case in Brawijaya University. Asia Pacific Management and Business Application, 3(1), 28–47. doi:10.21776/ub.apmba.2014.003.01.3.

Algahtani, A. (2014). Are Leadership and Management Different? a Review. Journal of Management Policies and Practices, [online] 2(3), 71–82. doi:10.15640/jmpp.v2n3a4.

Amanchukwu, R.N., Stanley, G., & Ololube, N.P. (2015). A Review of Leadership Theories, Principles and Styles and Their Relevance to Educational Management, Management, 5(1), 6-14. doi: 10.5923/j.mm.20150501.02.

Aydiner, A.S., Tatoglu, E., Bayraktar, E., Zaim, S. and Delen, D. (2019). Business analytics and firm performance: The mediating role of business process performance. Journal of Business Research, 96, 228–237. doi:10.1016/j.jbusres.2018.11.028.

Bennis, W.G. and Nanus, B. (1997). Leaders: Strategies for Taking Charge. HarperBusiness.

DePree, M. (1989). Leadership is an Art. New York: Doubleday.

Gray, T.D. and Callahan, J. (2008). Skills of the Spartans. Journal of Leadership Education, 7(2), 79–98. doi:10.12806/v7/i2/ab6.

Goleman, D. (1998). What makes a leader?. Harvard Business Review

Griffith, J.A., Baur, J.E. and Buckley, M.R. (2019). Creating comprehensive leadership pipelines: Applying the real options approach to organizational leadership development. Human Resource Management Review, 29(3), 305–315. doi:10.1016/j.hrmr.2018.07.001.

Hicks, H.G. & Gullett, C.R. (1975). Organizations: Theory and Behavior. Mcgraw-Hill.

Kanter, R.M. and Brinkerhoff, D. (1981). Organizational Performance: Recent Developments in Measurement. Annual Review of Sociology, 7, 321-49.

Kasie, E., Gideon and Gloria, C.-E.U. (2018). The Influence of Promotional Strategies on the Performance of Nigerian Banks. A Study of Selected Banks in Nigeria. International Journal of Trend in Scientific Research and Development, Volume-3(Issue-1), 278–286. doi:10.31142/ijtsrd18939.

Katz, R.L. (1991). Skills of an effective administrator. Business classic fifteen key concepts for managerial success. Harvard Business Review.

Kotter, J. P. (1990). A Force for Change: How Leadership Differs from Management. New York: Free Press.

Liao, S.H., Hu, D.C., Chen, C.C., Lin, Y.L. (2015). Comparison of competing models and multi-group analysis of organizational culture, knowledge transfer, and innovation capability: an empirical study of the Taiwan semiconductor industry. Knowledge Management Research & Practice, 3, 248–260. Doi:10.1057/kmrp.2013.46

Maxwell. J.C. (1998). The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You. 1st Edition. Thomas Nelson.

McCloy, R. A., Campbell, J. P., & Cudeck, R. (1994). A confirmatory test of a model of performance determinants. Journal of Applied Psychology, 79(4), 493–505. https://doi.org/10.1037/0021-9010.79.4.493

Nienaber, H. (2010). Conceptualisation of management and leadership. Management Decision, 48(5), 661-675. https://doi.org/10.1108/00251741011043867

Northouse, P.G. (2007) Leadership: Theory and Practice. 4th Edition, Sage, Thousand Oaks.

Obiwuru, T.C., Okwu, A.T., Akpa, V. O. & Nwankwere, I. A. (2011). Effects of leadership style on organizational performance: A survey of selected small scale enterprises in Ikosi-Ketu council development area of Lagos State, Nigeria, Australian journal of business and management research, 1(7), 100.

Oghojafor, B.E.A., Kuye, O.L., Ogunkoya, O.A. and Peter B., S. (2014). Competitve Strategies, Technological Capabilities and Organizational Performance: Evidence from Nigerian Manufacturing Industry. Nigerian Chapter of Arabian Journal of Business and Management Review, 2(1), 11–22. doi:10.12816/0003715.

Ollila, S. and Yström, A. (2016). Exploring Design Principles of Organizing for Collaborative Innovation: The Case of an Open Innovation Initiative. Creativity and Innovation Management, 25(3), 363–377. doi:10.1111/caim.12177.

Rad, M.M.A. & Yarmohammadian, H. M. (2006). A study of relationship between managers’ leadership style and employees’ job satisfaction, Leadership in Health Services, 19(2), 11-28. https://doi.org/10.1108/13660750610665008

Sibley, D.C., Zuroff, D.C., Leybman, M.J. and Hope, N. (2011). Recalled peer relationship experiences and current levels of self-criticism and self-reassurance. Psychology and Psychotherapy: Theory, Research and Practice, 86(1), 33–51. doi:10.1111/j.2044-8341.2011.02044.x.

Whitelock, V. (2018). Business analytics and firm performance: role of structured financial statement data. Journal of Business Analytics, [online] 1(2), 1–12. doi:10.1080/2573234x.2018.1557020.